FAQ
Q. How long will my units take to be completed
A. Ready to ship unit within 3-5 business days
Q. How long is shipping
A. We ship USPS priority which takes 3-5 business days/ this not included processing time
Q. Do I need to provide measurements
A. No, all units come with standard size that fits most
Q. What if I need to cancel my order
A. No once order is submitted it may not be cancelled or refunded; we encourage customers to read details of their order carefully before submitted an order.
Q. Can I return my order
A. Sorry, once your order is submitted it may not be canceled or refunded. We encourage customers to read their order details before submitting their orders.
Q. Do your wigs come premade/factory-made.
A. Yes, all Kozy wigs unit come premade/factory-made.
Q. Are all kozywig units virgin human hair.
A. Yes all kozy units are virgin human hair.
A. Ready to ship unit within 3-5 business days
Q. How long is shipping
A. We ship USPS priority which takes 3-5 business days/ this not included processing time
Q. Do I need to provide measurements
A. No, all units come with standard size that fits most
Q. What if I need to cancel my order
A. No once order is submitted it may not be cancelled or refunded; we encourage customers to read details of their order carefully before submitted an order.
Q. Can I return my order
A. Sorry, once your order is submitted it may not be canceled or refunded. We encourage customers to read their order details before submitting their orders.
Q. Do your wigs come premade/factory-made.
A. Yes, all Kozy wigs unit come premade/factory-made.
Q. Are all kozywig units virgin human hair.
A. Yes all kozy units are virgin human hair.