FAQ
Q. How long will my units take to be completed
A. Ready to ship unit within 3-5 business days
Q. How long is shipping
A. We ship USPS priority which takes 3-5 business days/ this not included processing time
Q. Do I need to provide measurements
A. No, all units come with standard size that fits most
Q. What if I need to cancel my order
A. No once order is submitted it may not be cancelled or refunded; we encourage customers to read details of their order carefully before submitted an order.
Q. Can I return my order
A. Sorry, No all sales are final no refunds or exchanges.
Q. Do your wigs come premade/factory-made.
A. Yes, all Kozy wigs unit come premade/factory-made.
Q. Are all kozywig units virgin human hair.
A. Yes all kozy units are virgin human hair.
A. Ready to ship unit within 3-5 business days
Q. How long is shipping
A. We ship USPS priority which takes 3-5 business days/ this not included processing time
Q. Do I need to provide measurements
A. No, all units come with standard size that fits most
Q. What if I need to cancel my order
A. No once order is submitted it may not be cancelled or refunded; we encourage customers to read details of their order carefully before submitted an order.
Q. Can I return my order
A. Sorry, No all sales are final no refunds or exchanges.
Q. Do your wigs come premade/factory-made.
A. Yes, all Kozy wigs unit come premade/factory-made.
Q. Are all kozywig units virgin human hair.
A. Yes all kozy units are virgin human hair.